Communication for Development Officer,(NO-2) at UNICEF November, 2021

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Job no: 545984
Contract type: Temporary Appointment
Level: NO-2
Location: United Republic of Tanzania
Categories: Communication for Development (C4D), WASH (Water, Sanitation and Hygiene)

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a voice

The 2020 COVID-19 Outbreak emergencies, as well as the recurring of cholera epidemics in Zanzibar with considerable impact on health, economy and social development, pose a long-term risk of protracted outbreak emergencies with far reaching impact on economy, social and environment.

Responding and strengthening SBCC and RCCE preparedness and response systems and empowering and building resilience of communities to shock constitute an essential condition to reduce vulnerability and maintaining positive gains made in areas of WASH, health, nutrition, education, and child protection among others. Among these interventions, includes the implementation of evidence-based Social Behavior Change Communication (SBCC) that aims to improve hygiene and sanitation practices among children and their families for cholera prevention, response and sustainable resilience among communities in Zanzibar. UNICEF is one of the core partner and members of the COVID-19 Risk Communication and Social Mobilization pillar, as well as primary focal point for information exchange and coordination on RCCE within UN system.

Therefore, the C4D officer will provide technical support to Government – including to the RCCE Pillar – and partners in the design, implementation, and monitoring of evidence-based risk communication and community engagement response, including ensuring coordination and synergy of actions in deployment of RCCE interventions and promotion of measurable behavioral and social change.

How can you make a difference?

Under the supervision of the Chief of Zanzibar Field Office, with matrix management technical supervision by the Chief of WASH, and in close coordination with the C4D Specialist under Deputy Representative Programmes office, the C4D Officer will support the planning, coordination, monitoring, and reporting of RCCE interventions for COVID 2019, ZACCEP and other priorities including:

  1.  Coordination and planning of strategic SBCC/RCCE interventions
    • Provide ongoing coordination and technical leadership of SBCC/RCCE working groups in collaboration with Key Ministries and key partners in Zanzibar to ensure effective implementation of SBCC and advocacy initiatives for ZACCEP, COVID 19 and other priorities
    • Provide technical support to the RCCE pillar(s) on the adaptation, update, review and monitoring of national strategies, standards, protocols, guidelines, training manuals and communication materials for RCCE.
    • Facilitate RCCE Pillar and sub-group activities, initiating them when necessary, including needs assessments, multi-agency/sector information campaigns and collective advocacy, with a view of building a coherent multi-sector strategy and network of SBCC/RCCE partners
    •  Coordinate RCCE Rumours and Data Management working group, including ensuring that partners are familiar with and use reporting format for activities, working group mailing list and contact details are regularly updated and the shared drive is populated with key documents, assessments, evaluations and WG outputs, to build a common knowledge base among partners.
    • Serve as a primary focal point on RCCE-related issues for UNICEF Zanzibar FO and advocate, educate, and forge consensus among all those involved in the emergency response, on RCCE tools and approaches for establishing effective community engagement.
  2.  Implementation of evidence based and inclusive SBCC/RCCE strategies
    • Provide technical support and supervision in strengthening community engagement for cholera elimination through newly trained CHVs, key influencers and other trusted platforms as identified in the ZACCEP SBCC strategy
    • Facilitate prepositioning and distribution and utilization of multimedia materials.
    • Support planning and implementation of strategic SBCC/RCCE with government counterparts and PCA partners in consultation with key stakeholders and the local government
    • In collaboration of with government key Ministries and IPs in the SBCC ensure mainstreaming of Accountability to Affected Population (AAP) in all element of implementation of ZACCEP in Zanzibar.
    • Support other C4D activities within ZFO including implementation of Responsible Parenting and Family Care (RPFC) and other section priorities as needed.
  3. Capacity building
    • Provide technical support and leadership in M&E and AAP training for feedback generation and monitoring of behavior change and progress on overall cholera and COVID 19 prevention behaviors
    • Provide technical support in building capacity of partners in RCCE with emphasis on participatory approaches and tools, including community dialogues, mediating meetings, co-creation of key messages, and whenever possible developing practical exercises at community level
    • Develop training manuals and organize trainings to Community Health Volunteers (CHVs), networks and key mobilizers on cholera prevention and control, COVID 19 and other SBCC sector priorities
  4. Public advocacy and strengthen partnerships for cholera and COVID prevention, vaccine uptake and other office priorities
    • Conduct Mapping of key influencers and existing platforms in Zanzibar to strengthening partnerships with influencer groups including religious leaders, village chiefs, community and youth leaders, private sector, media, journalists, legislators, social media actors
    • Develop knowledge products targeted to each influencer groups for effective partnership
    • Develop integrated Health, Nutrition, WASH, Child Protection and other sectors culturally relevant key messages and IEC materials as necessary, for printing, TV, radio spots and social media messaging.
    • Identify, mobilize and maintain partnerships for involvement and contribution into the RCCE response to outbreak, including for strong partnerships with community groups, leaders and other partners in the community and civil society for promotion of participation in social and behavioral changes supportive of UNICEF’s response.
    • Support communication, advocacy and partnership (CAP) priorities as required
    • Support the development of Partnership Agreements to ensure SBCC, RCCE and advocacy issues are well captured
  5. Knowledge management and capacity building
    • Systematically analyze, document, and disseminate results, lessons learned and best practices from ZACCEP implementation for policy dialogue and replication in Tanzania mainland at both central and decentralized levels. Through the compilation and dissemination of assessment reports, policy briefs and documentation of innovations and good practices, UNICEF will proactively engage in evidence-based policy advocacy that lead to strategic decisions in the best interest of women and children.
    • Support the documentation of COVID-19 response in Zanzibar, and response to other emergencies as needed, including innovative practices, approaches and latest technologies (e.g. U-Report);
    • Organize sharing of experiences among UNICEF staff and partners on C4D lessons learned, strategies and tools to prevent and mitigate the impact of cholera and Covid 19 in Zanzibar
    • Support documentation of success stories, lesson learned and human-interest stories for knowledge management and experience sharing both for SBCC and RCCE implementation in both emergency and development context.
  6. SBCC/RCCE Monitoring and reporting
    • Provide technical support and supervision on the mid-term evaluation of ZACCEP SBCC implementation to determine behavioral progress as a result of one year implementation
    • Support and coordinate rapid polling and qualitative research to understand community information needs, communications preferences, community dynamics, social norms, cultural beliefs, superstitions and other anthropological factors that could impact programmes
    •  Provide technical support and supervision in M&E and AAP Training for feedback generation and monitoring of behavior change and progress on WASH practice and overall Cholera prevention efforts.
    • Ensure SBCC and RCCE is mainstreamed in joint monitoring and reporting efforts including compilation of SBCC and RCCE inputs for regular situation reports (Sitrep) update
    • Using the designed SBCC M&E framework ensure C4D indicators are well monitored and measured for evidence-based re-programming
    •  Participate in budget planning and management of program funds, including Monitoring and following up DCTs as intended, compliance with guidelines, rules, regulations and standards of ethics and transparency of the organization and undertaking other functions including contributing to the development of SBCC related PCAs, capacity building of government and NGO partners, providing inputs for key reports e.g. donor reports, SitReps, annual reports, and other responsibilities that the manager may provide

To qualify as an advocate for every child you will have…

  • A university degree and above in Communications and/or social /behavioral science studies
  • A minimum of 2 years of relevant work experience in C4D and/or RCCE at senior level with extensive experience in SBCC training in international contexts.
  • Demonstrated sectoral C4D expertise/experience including in Water, Sanitation and Hygiene (WASH), health, education, protection, and nutrition
  • Experience in participatory training methodologies.
  •  Experience in developing and customizing C4D training packages for specific programmes
  • Familiarity or previous experience C4D training for UN agencies will be a particular asset
  • Fluency in English and Swahili language is required

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA)

The UNICEF competencies required for this post are…

Demonstrates Self Awareness and Ethical Awareness (1) ,Works Collaboratively with others (1), Builds and Maintains Partnerships (1) , Innovates and Embraces Change (1) ,Thinks and Acts Strategically (1), Drive to achieve impactful results (1), Manages ambiguity and complexity (1)

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Deadline: 02 Dec 2021 E. Africa Standard Time


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