Associate Information Management Officer at UNHCR February 2022

Associate information management officer unhcr | Associate information management officer

Eligible Applicants | information management officer jobs 

This Job Opening is available to eligible UNHCR staff members and external applicants.
Procedures and Eligibility
Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).

Applicants must be nationals of, and be locally recruited within the country of their employment.
Duties and Qualifications
Associate Information Management Officer

Organizational Setting and Work Relationships
The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.

Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country and regional offices.

They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties  | information management officer responsibilities 

Coordinate data and information management activities:
– Participate in the data and information management team and activities.
– Contribute to the design and implement data strategies and systems.
– Assist the data team and others communicate the status, value, and importance of data.
– Support the collection, storage, management and protection of data.
– Support consolidation of data systems, including the interoperability of operational data and systems.
– Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
– Support the coordination with HQ, external and regional partners on data and information management efforts
– Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
– Support data security, data protection and responsible data-sharing.

Support offices with data and information management:
– Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
– Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
– Provide technical and training support to operations.
– Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
– Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
– Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
– Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:
– Help consolidate data and information for country, regional and global analysis.
– Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
– Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
– Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
– Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
– Support the analysis of trends concerning changes at the outcome and impact levels.
– Develop information management products such as indicators, templates, maps and dashboards.
– Help ensure data is curated and stored in data registries and libraries in accordance with standards.
– Undertake geospatial and statistical analysis.
– Provide population movement tracking systems and other population data systems.
– Support web-based data portals.
– Support solutions for meeting `communication with communities¿ information and data needs.

Work in close collaboration with:
– All staff to further data literacy and assist in interpretation the data;
– Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
– Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);
– Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
– Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans;
– Protection staff on the design, implementation and analysis of protection and case monitoring systems;
– Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
– Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
– Senior management to understand and serve their information and knowledge needs.
– Perform other related duties as required.

Minimum Qualifications | information management officer resume | information management officer skills

Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Social Science;
Information Management;
Physical Science;
Data Science;
Computer Science;
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Experience with data sharing, data management and data analysis to support policy formulation and implementation.
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills
DM-Data collection methodologies
DM-Data Management
DM-Database Design & Development
DM-Data Collection and Analysis
DM-Metadata Creation & Management
IM-Statistics Analysis
DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-ArcGIS (Geographic Information System)
DM-Cartographic Skills
SP-Design tools such as Global Positioning System (GPS)
CL-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
DM-Data governance, quality assurance and preservation
DM-Data Interoperability
DM-Data science methodologies
DM-Development of and revision of data standards
DM-Qualitative data analysis
DM-Quantitative data analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Position Competencies
Competencies as defined in Job Profile
Language Requirements
Please also note that English is essential for this Job Opening. Proficiency in the Local Language Kiswahili is mandatory.
Additional Information
Please note that UNHCR does not charge a fee at any stage of it recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Qualified female and candidates with disabilities are encouraged to apply

hortlisted Candidates will be called for Interview.

Incase of difficulties with application process, please contact email: [email protected]
See below for this postion’s Operational Context

Current Situation:
Tanzania hosts nearly 246,780 refugees predominantly from Burundi and Democratic Republic of Congo (DRC). The camp-based population represents the vast majority with 83% residing in Nduta and Nyarugusu refugees camp in the North Western’s Kigoma Region. The others live in Dar es salaam urban, Chogo, Kigoma villages and old settlements. In 2022 and beyond, UNHCR Tanzania will continue to work with the Government of Tanzania and humanitarian partners to provide and deliver protection and basic services to all persons of concerns as per the accepted protection and assistance standards. This includes facilitating the return to their country of origin of Burundians under the tripartite repatriation framework and striving to achieve international standards in the provision of basic needs and essential services such as shelter, health, nutrition, water, sanitation, and hygiene for refugees in the camps.

The Associate Information Management Officer position is with the UNHCR Kigoma Sub-Office and the incumbent reports to the Head of Sub-Office (HoSO).

Effective and efficient information and data management at the country and field levels is essential for sound operational planning and programming.

The incumbent will support data and information management activities in Tanzania country and regional offices.

He/she will be responsible for planning, delivering and monitoring on data and information activities. He/she will implement and regularly update the Information Management Strategy and Disseminate plan for all IM related products.

The incumbent is expected to monitor activities such as Population data management and statistics, assessment, and results data collection and analysis. He/She will provide multi-stakeholder, multi-sector with robust and meaningful data and information to support evidence-informed planning, funding, advocacy efforts and coordination. (this includes both internal and external assessments, regional and country-based planning, and monitoring activities such as the COPs, CRRF, RRPs).

Other responsibilities comprise guidance and trainings on Information Management tools to enhance efficiency in the use of IM tools and good practices within UNHCR and operational partners.

Additional Factors
– Experience working with UNHCR or any UN agency will be an added advantage
– Must have relevant work experience of data analysis in Humanitarian or development context with sound field experience.
– Experience in population data collection with knowledge of different data collection strategies.
– Ability to extract, interpret, Analyses, and visualize data.
– Experience in relevant Software such as: ArcGIS, MapInfo, SPSS, R., HTM, PHP, ASP, Java, Ms Access, SQl, ProGres, Microsoft Power BI
– To be successful in this role, along with a great flexibility and adaptability, the candidate must demonstrate a problem-solving attitude and a high capacity to work under pressure and unusual situation
The Associate Information Management Officer require maturity, strong political and organizational awareness and needs to build a constructive relationship with various partners as well as internally. The incumbent will need to always ensure a protection sensitive approach to IM, including by underscoring the centrality of protection in all sectors.
Closing Date
The closing date for submission of applications is 15 February 2022 Midnight Tanzania Time.


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