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Government Portfolio Coordinator at ENGIE Energy Access 2023

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Government Portfolio Coordinator at ENGIE Energy Access 2023

Government Portfolio Coordinator at ENGIE Energy Access 2023 

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ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions providers in Africa, with a mission to deliver affordable, reliable, and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol, and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. 

The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

Government Portfolio Coordinator at ENGIE Energy Access 2023 

Government Portfolio Coordinator Job Summary

Job Title:  Government Portfolio Coordinator

Department:  Customer Finance

Reporting Line:  Manager Loan Recovery & Rescheduling

Location: Arusha, Tanzania.

Job Grade:  TBC

Application Deadline: 24th January 2023

Job Purpose/Mission  

Government Portfolio Coordinator (GPC) is responsible for the overall coordination of the government employees loan portfolio channel. This includes among others, coordination of the loan deductions for all Human Resources Officers of different Municipal and Central Government Human Resources.


He/she is also responsible for ensuring that new government leads are unlocked through the establishment of a necessary relationship with the respective Government Agent.


The GPC is further responsible for the reconciliation of all uncollected amount by ensuring that the proper reasons for the loan not uploaded is identified and recommendations to cement the recurring is addressed.

Government Portfolio Coordinator at ENGIE Energy Access 2023 

Responsibilities  

  • Guiding the loan deduction uploading from different Government Agencies and Municipal
  • Follow up on the loan deduction list from the Ministry of Finance for repayment reconciliation
  • Unlock any new Government leads through visitations and establishing connections
  • Follow up on the reason for non-loan deductions and mitigate the recurring
  • Assess the performance of the government channel and advice the mitigations strategies of the same
  • Update the country Government HR database for easy communication and relationship enhancement
  • Prepare special follow-up for the government sector with a non-check payment model and advice on the way forward
  • Own the Assessment metrics for Government employees and provide updates where necessary
  • Update any new Government policies that will affect the uptake of the Government channel in terms of acquisitions and loan deduction
  • Explore any sales opportunities of the Government channel and advice the team on the implementation of the strategic sales
  • Ensure that all necessary KPIs of the Government loan channels are aligned with the local and global target
  • Training all stakeholders on matters related to Government employees channel
  • Ensure that the customer gets an appropriate and timely customer experience
  • Provide strategies for Portfolio quality improvement
  • Undertake any other related duties as assigned by the line management from time to time
Government Portfolio Coordinator at ENGIE Energy Access 2023 

Knowledge and skills  

  • Government relations management
  • Outstanding negotiation skills
  • Credit management
  • Computer literacy, particularly good working knowledge of Microsoft Office Suite/365 Office Apps

Experience: 

  • At least 2 years of experience in handling the government employees loan portfolio from any reputable financial institution
  • Previous experience in a business dealing with loans is an added advantage

Qualifications:

  • Bachelor’s degree in Business Administration, Microfinance, or any other related field.

Language(s):  

  • English 
  • Kiswahili 

Technology: 

  • Experience in and good working knowledge of Microsoft Office Suite/365 Office Apps

 Government Portfolio Coordinator at ENGIE Energy Access 2023 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  


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